Frequently Asked Questions:
Complete Freedom from Error Cannot be Guaranteed

Questions?
Please contact us.
Phone: +49 541 9704066
E-mail: info@unker.com

Can you guarantee there’ll be no mistakes in the work?

No, we can’t. The trust of our customers is of paramount importance to us, which is why we strive for honesty and transparency in all that we do. That is why we cannot promise the impossible.

Nevertheless, the highest possible quality remains our foremost goal. Even the professionals make mistakes; but there is a big difference between the number that a professional proof-reader makes, as compared with someone just treating it as a hobby. All our highly qualified and motivated co-workers are native speakers with years of professional experience, who carry out their assignments for our customers with the greatest possible care.

Where especially demanding commissions are concerned, we work according to the four-eyes principle, where at least two experts check the quality. So you can feel confident: each order that you place will be carried out by us in the best possible way.

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Working hours:

Monday – Friday:
UTC+1: 08:30 a.m. – 5:00 p.m.
UTC-5: 03:30 a.m. – 12:00 noon

We are often available after hours.